Refund & Cancellation Policy

Effective Date: December 2025

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1. Introduction

VASTUSTHAPATYAM provides real estate–related services such as property consultations, site visit coordination, and brokerage assistance. This policy outlines how refunds and cancellations are managed for paid services.

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2. Free Trial

  • VASTUSTHAPATYAM may offer a free trial for selected services or features.
  • Free trials are provided on a limited-time basis and may be withdrawn at any time.
  • No refunds are applicable for free trial usage.
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3. Subscription and Payment

  • Certain services may require advance payment, subscription fees, or service charges.
  • All charges will be clearly communicated before payment.
  • Payments must be made through authorized payment methods only.
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4. Refund Policy

Refunds may be considered only under the following conditions:

  • Duplicate or incorrect payment due to technical error
  • Payment made for a service that was not delivered

Refunds will not be provided for:

  • Completed consultations or site visits
  • Successful property transactions
  • Change of mind after service initiation

Approved refunds will be processed within 7–10 business days.

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5. Cancellation Policy

  • Users may request cancellation of a paid service before service delivery begins.
  • Once a service (consultation, visit, negotiation) has started, cancellation may not be allowed.
  • Cancellation requests must be submitted via email to propertyguruckk@gmail.com.
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6. Account Termination

VASTUSTHAPATYAM reserves the right to suspend or terminate user accounts if:

  • Fraudulent or misleading information is provided
  • Terms and Conditions are violated
  • Misuse or abuse of services is identified

Account termination does not automatically entitle users to a refund.

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7. Changes to This Policy

VASTUSTHAPATYAM may update this Refund and Cancellation Policy at any time. Updates will be posted on this page with a revised effective date.

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8. Contact Information

For refund or cancellation requests, please contact:

VASTUSTHAPATYAM
πŸ“ Pune, Maharashtra, India
πŸ“§ propertyguruckk@gmail.com